The AI Said It Was Done. It Wasn't.

Chris Small

Published on: 05/11/2026

An AI workflow builder told me it had built a two-text missed-call follow-up. It had built one text. Four checks I now run on anything AI builds before it goes live.

Where the Missed Calls Go

Chris Small

Published on: 26/10/2026

The calls you miss on a job or after hours don't wait. A ten minute way to count what they cost, and what an AI receptionist does about it.

Ask ChatGPT Who You'd Hire. Then Check Whether It's You.

Chris Small

Published on: 26/10/2026

More customers ask AI who to hire. Three patterns from testing real customer questions across five AI platforms, and three questions you can try tonight.

AI Said Their Business Was CLOSED. It Wasn't.

Chris Small

Published on: 20/05/2026

An AI tool reported a busy plastic surgery practice as permanently closed. It was one of five fabrications I caught last month. Here's what AI is making up.

AI hallucinationAI accuracyAI search resultsAI fact-checkingbusiness reputationAI visibility auditChatGPT business searchPerplexity citations